Technology to know the condition of your machinery

In our first year as a distributor, the learning curve was steep, bordering on vertical. First we had to deprogram what the other guys had instilled over years. Next, we had to learn a new language. There were so many questions, so many miss-steps… but we improved each time. Why go all the way to New York when we were starting to “get it”??? There were still more questions about hardware and software. Things like is this better or is that better? Or “don't do this!” Of course it was nice to put faces to names, and to share “stories”, but the book of knowledge fills up faster face-to-face opportunities like sitting across the table with Pablo or Thierry. Those quick couple days were a true blessing!!!

We recently had an experience with ERBESSD's support team worth sharing: We went to install a PHANTOM® T-25 wireless sensor and was having trouble registering it to the database. We had a brief discussion about getting a new sensor sent to us while our RMA was processing and received it within 2-3 days. From what I understand with shipping times, I have to give a huge thank you to the whole ERBESSD team and especially Miranda in Logistics who got us what we needed so quickly.

Thank you for being a standout in this industry. You guys are a very well organized and professional acting company and it really makes you stand out in the industry! I am also impressed by everyone have met from your team. Great stuff that makes it ways to partner with you guys.

Working with ERBESSD INSTRUMENTS® for more than twelve years has meant being part of a company constantly dedicated to developing new products. There is a clear before and after from the very first moment I started using Erbessd products. I have been fortunate to be with them all these years, and it is truly impressive to see the growth they have achieved year after year. Best of all, by being part of ERBESSD INSTRUMENTS®, we as distributors also grow constantly along with them. My best decision twelve years ago was visiting Thierry in his office in Tlalnepantla. Thank you for allowing me to be part of you.